If there is one thing I wish I could teach regular people it is to view an organization, a community, a city, a country, the world, as a complex adaptive system, where you have, always, effects and reactions, often unintended and unforeseen.
Just like a distributed computer system.
RE: https://bsky.app/profile/did:plc:ybtyn5l4nljys46ijqtpldaw/post/3n2adxoeeyk2l
When you make changes in a complex system you will consciously and subconsciously make assumptions about what is already there. What you can rely on.
A lot of you saw that with the Outlook outage. How many of your processes broke when mail and calendars were unavailable?