RE: https://mastodon.social/@pixeldev/117586056803756565
Bundling the Help Center in each server was a mistake, having a central source with multiple language support, app deep links and more will allow us to serve users better and maintain a consistent support flow and design.
Why? The app can evolve faster than the admin can update the server, so we can handle that properly in the app by fetching the help center json articles and displaying them in app, or on the web for the webUI.
It also looks much better, is easily searchable and usable. ✨
As we prepare to release our new webUI redesign, we are also building a new Help Center!
Before vs After
