A heartbreaking reminder that AI isn't a reliable information resource. https://www.comicsands.com/lawsuit-chatgpt-epilepsy-death?utm_source=mastodon&utm_medium=infeed&utm_campaign=linkprogram
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@georgetakei
AI companies need to be held accountable.
a small "may make mistakes" is not enough.
I always wonder who's gonna take responsibility for that, if anyone. Back when I worked for a bank we had ""AI assistant"" analysing the stuff the customer said and then showing us ""hints"" and of course, they were wrong like 70% of the time. And, of course, it was our job to find out what was wrong and ignore it, but if we actually followed the AI's guidelines, we'd be punished for liablility.
I wonder if it's like the same case here.
@georgetakei
Thing about #wikipedia is that all it offers is peer-reviewed information, rather than pretend friendship, untethered 'advice' and emotional manipulation
https://en.wikipedia.org/wiki/Epilepsy
@georgetakei OpenAI should be held responsible.
Their product, they're liable.
@georgetakei perhaps her family should consider suing OpenAI. They are after all responsible for what their product does.
@georgetakei
We need a major public service campaign to tell people not to take advice from bots.
This is a story about the horrific nature of the US health care system.
"Wan began messaging ChatGPT in February 2023, and eventually asked the chatbot for medical advice after her epilepsy necessitated her taking disability leave from her software job at Amazon before eventually being laid off in 2025."
She wasn't asking chatgpt because she was stupid, but because she'd lost her job due to her medical condition and was therefore unable to access good advice from a real doctor.
@georgetakei common sense isn't very common
@georgetakei
Short version: This is really sad, and my condolences to her family and friends. But at what moment in time have people stopped using their brain, even considering she was in a hard place regarding her job search.
Long version: This is testament to the US being a corporate oligarchy. She was laid off due to her illness. That would not have happened anywhere in western Europe. This can only happen in a place where employees are completely dependent on the whims of the employer because they have NO RIGHTS.
Had this happened in France, Germany, or the Netherlands, she would not have been fired, even with those Amazon stinkers (and basically EVERY US corp operating in Europe) trying to bend and break our laws because they see regulations as optional. And it would not have played a role whether she was a citizen or had only a temporary permit of residency.
So, the lesson is this, labor rights are not a nuisance, they make a society humane! They have been hard fought for by generations of activists in unions and parties. And they are the difference between wage slavery and real freedom. This poor woman could still be alive had she not chosen the USA for immigration but a place where people are more than cogwheels in a profit machine for billionaires...