Yes, our software solution is very expensive, and it came several months, if not years, behind schedule. But can you request new features for it? No. Will the developers action bug fixes and updates before the company is bought out and shut down? No. Is it bug free? Of course not.

But, does it perform better, in a more secure, more flexible, extensible and compliant way, with fewer errors, than Angela From Accounts' macros that have been running on an Excel file since 2003? Also no.