I just got a letter from my bank saying "do not allow AI agents to have your payment information for any of your accounts."
Full stop. Just don't use any agents. It's dangerous.
I didn't contain additional language saying they won't protect you if they do, but I wonder if that could be next.
I wonder if other banks are doing the same.
Maybe they will ban them.
It seems reasonable that, if an agent makes a financial transaction, it ought to be identified as such, no?
@futurebird
Wells Fargo has built in AI on customer apps that is an impediment to looking up past deposits and payments. I’m going to local branch in person tomorrow to see if a human can show me how to use it, grr.