With this 'why' headline, The Times gives the false impression it can explain what happened, for the government has not given nearly sufficient detail. Acting as stenographer to their muddled account gives them cover. Countless questions remain: That's the headline.
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@mrose @jeffjarvis the comment that a remote location’s router shutdown the entire system lacks credibility… especially when the say they isolated it immediately. What aren’t they telling us?
@jeffjarvis Jarvis' Corollary to Betteridge's Law:
Any article whose headline starts with "why" will not go on to explain the causation.
@jeffjarvis
The Times is, sadly, broken beyond repair and cannot provide what the headline advertises.
Millions of people, every airline, every airport affected and at what cost.
There is no plausible explanation other than managerial incompetence. We should not accept that any software or hardware update would normally occur during daylight operating hours. Operations of this kind are obviously best done when traffic is at the lowest point. It's why daylight savings time occurs at 2 am.
The administration has not provided and worse, can never provide any story that would hold up under even minimal logical scrutiny. Let's see if they try the "rogue AI" scenario as though that would provide some kind of cover.