I did #sleep assessment earlier this year. They sent a pulse oximeter and a link to a phone app and its assessment while I slept. Sure enough, I'm getting shit sleep.
"We'll refer you to <named> sleep clinic in <your town> that we work with for an in-person assessment and to get you hooked up with a #CPAP machine."
Three weeks go by. "Hey, did you send that referral?" "Oh we'll send it again."
Three MORE weeks go by. Phone the clinic. "Oh we've never heard of <online sleep assessment people>. And half of what they, and your doctor (who suggested I go that route instead of a direct referral), told you was wrong. Phone your Doctor back and insist on the direct referral to their preferred clinic in town."
"Alright, we'll send your referral to New Clinic right away. They'll be in touch."
"How long does it usually take to hear from them?"
"Oh, next day or two usually."
That was three weeks ago. Nothing. Phone New Clinic: "Oh yes, we have your referral right here." .......
1/
"Uh.. is the phone # and email you have on file for me correct?"
<repeats them> "Yep those are correct." ..... pregnant pause as in asking _is there a REASON why you haven't contacted me in three weeks??_
"Ok, so the next step is to have in person consultation, When should we set that up?"
"As soon as _possible_?"
"That will be <SIX WEEKS FROM NOW>"
"Fine. Ill make it work."
ugh! I wanna _sleep_ better. More importantly I don't want to ruin sleep for my partner with my buzzsaw snoring.
Well, it was my bad for not establishing timetable expectations and actually following up. I had (erroneously, and... somewhat irrationally I guess,) assumed that because this is important to ME, it might be important to them.
Sure, the #Canadian #healthcare system is priority/needs based, and better sleep is nowhere near as important as illness or failing organs or cancer, sure. But I had kinda hoped the less stressed ancillaries (that get to charge benefits providers) would be better resourced.