Australians who have hybrid office/WFH arrangements: How do you do telephony? Work-issued mobile? Work-issued computer with soft phone app? BYOD with a work app? BYOD with your personal number? Don’t do voice telephony? Boosts OK.
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@futzle Teams on work laptop, including integration with a contact center queue for my team
@futzle everything through Teams. We have phone numbers assigned.
Teams on mobile phone or with your PC and a headset.
@futzle @liamvhogan Teams on personal devices.
It's rare that we get cold-called tho. We have a channel dedicated to saying if we are currently working or dropping kids off (etc). And even then it's usually considered polite to send a text message first saying if they are free for a call.
The devs do this, and the rest of the org does not. Some people find it weird or over-sharing, but it kind of makes organising a distributed team much easier.
@futzle Teams video calls have totally replaced voice telephony for us, to the extent that all desk phones are gone now.
@futzle soft-phone app on both work-issued laptop and on my personal phone. And standard voice calls from my mobile to some people.
@futzle haven't had a work phone since circa 2015, all replaced with Teams/Zoom/WebEx.
@futzle I don’t need to make a lot of calls but we can make calls to or receive calls from phone numbers on teams. Usually use my work laptop but I think the teams app on my personal phone would also do it
@joannaholman @futzle The Teams app on your personal phone can certainly be used for work: my work number come through to Teams on my personal phone.
@futzle soft-phone and USB headset on work laptop, and some people got mobile phones supplied as well
@futzle forward my desk phone to my personal mobile. Extensive use of Teams over remote desktop connection.
@futzle Work issued mobile. Having had a work issued mobile for the last couple of jobs, I would never again do work stuff on my personal mobile.
@futzle BYOD with a personal number, although we use Teams for internal calls, including my office phone being routed through Teams, in the increasingly unlikely event someone calls me on the ""landline""
@futzle VDP with teams, as i cbf lugging around the work issued computer
@futzle BYOD with personal number, I am hybrid at 2/5 days WFH.
My side of work is mainly organised through WhatsApp and I call anyone work related in WhatsApp. Any calls I make would be company internal, basically only use email for external communication.
Other parts of the org use Teams to manage a fully remote team and I am a backup member of that part of the org so might hop into teams 1 day a month at most.
@futzle teams is used with handsets disappearing off desks. I only answer calls via my work laptop so good luck trying to contact me out of work hours when it’s turned off! I quietly removed my personal mobile number from any contact lists back in 2020 when WFH arrived in a rush as I quickly worked out people were going to abuse it.