NBER research:
* paying genAI customers switch providers freely
* they typically pay $20-30 a month
* switches happen at model upgrades
* no brand loyalty, genAI is seen as a generic commodity
Discussion
NBER research:
* paying genAI customers switch providers freely
* they typically pay $20-30 a month
* switches happen at model upgrades
* no brand loyalty, genAI is seen as a generic commodity
@davidgerard that’s a multi-trillion dollar market right there